Returns & Exchanges
At MEDITHERAPY, we want you to be completely satisfied with your skincare journey; if a product doesn't meet your expectations, you can return it within 30 days of delivery. Please ensure items are in their original packaging and meet our eligibility criteria for a smooth refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the products in their original packaging, ensuring all protective seals and components are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing